Security deposits
Charge, claim, and refund security deposits
- Switching to security deposit policiesAre you currently working with dedicated costs to charge deposits to your guests and do you want to start using the security deposit policies feature? Read how to do that here.
- Creating security deposit policiesDeposits are used to cover any damage guests accidentally or willfully cause during their stay. Read here how to create a security deposit policy.
- Security deposit release and refundIf there is no damage report, your guest will be refunded the full deposit amount.
- Statuses of security depositsA list of all possible security deposit statuses and their meaning.
- How does the guest pay the deposit?
- Making and claiming damage reports for depositsIf damage has been caused by the guest, you can create a damage report. You can add one or more damage reports per security deposit item. Once added, damage can be claimed and settled with the guest.
- Automatic refund of depositsAutomatically refunding security deposits is only done when a set of conditions have been met, for secure repayments.
- Security deposits in accounting